Counter channel

Send a Note

Reach the front counter for bug reports, interface feedback, cabinet ideas, or partnership inquiries. If it helps polish the atelier, it belongs here.

How to help the counter

Send clear notes, get quicker answers

  • Be specific about the cabinet, page, or step you were using.
  • Add device or browser details if something looked broken or misaligned.
  • Keep feature requests focused so the atelier can refine one idea at a time.
  • For business inquiries, include your role, company, and the exact proposal.

The response team handles social gaming questions only. Credits remain virtual and never touch real money.

Support

Broken flows, account questions, and rule clarifications for the virtual cabinets.

Bugs & polish

Layout issues, button behavior, text problems, and device-specific oddities.

Partnerships

Thoughtful brand, media, or promotion proposals that fit an adults-only social gaming showroom.

Write the house

Counter message form

The message box stays on this page for quick access. Leave enough detail for the staff to reproduce the issue or understand the proposal cleanly.

Direct line

When you want the shortest route

Website

swordstoregames.com

The direct line is still about virtual play only. There are no deposits, withdrawals, or real-money balances to manage.